Ideas, knowledge and community for a better future in Hospitality.
BYAlbert BarraHospitality · Strategy · Leadership · Marketing

An in-depth look at how training disconnected from business performance erodes hotel profitability—and the practical decisions needed to correct it with strategic discipline.


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In a hotel, strategy can be defended in a meeting, but it is won or lost in the operation. And that is a less glamorous truth than a good campaign, but a far more profitable one.
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