1 min read•Albert Barra
The Role of a Manager in Decision-Making
Albert BarraMay 21, 2022 · 1 min read
How can managers add value to decision-making without imposing their own views? Discover why asking the right questions is more effective than giving orders.
LEAD HOSPITALITY·INSIGHTS
HOTEL MANAGEMENT
Most managers in our sector believe that their team will see them as weak if they struggle to make a decision, even if they do not have the technical knowledge to do so. That is when managers sometimes make a decision because they believe it is their job. Big mistake.
If you have two technicians, each with a different method for solving a problem, you may not know which method is technically the best.
So, how do you make the decision?
A manager does not add value by telling their team what to do. They add value by asking questions.
If you do not trust the decisions your team may make, you are the one who caused the problem.
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