Lead Hospitality

Vision and Strategy in the Final Stages of Hotel Pre-Opening

THE IDEA

Explore the key priorities in the final stages of hotel construction and pre-opening, from quality inspections and operational planning to team training, technology implementation, sales and distribution, guest experience and long-term sustainability.

Continuing with the series I started on bringing a hotel to opening, I would like to discuss in this article the key areas on which we should focus our efforts during the final construction phase. The final stage of hotel construction is a period of intense activity and mixed emotions. Professionally, as I mentioned in the article that launched this series, I have experienced this critical phase on several occasions, and I can assure you that meticulousness and foresight are crucial to the property's future success. Here, I outline the aspects to consider and the tasks to undertake during this decisive stage.

Detailed Construction Review

Construction quality lays the foundations for the hotel's future. It is essential to carry out thorough inspections to ensure that everything, from the infrastructure to the finishes, meets the highest standards. There is no room for compromise on quality or on meeting the operational requirements of the service level intended. There are details that must be considered, and there is still time to make corrections if necessary: back-of-house areas, waste flows, goods receiving, and so on.

Strategic Planning for Opening

Opening a hotel is not merely an event; it is the beginning of a new story. The marketing strategy and operations must be aligned and ready for execution. This includes everything from advertising campaigns to agreements with suppliers and business partners. Do not wait until the hotel opens to think about what you are going to do to attract guests.

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