Recommended Publications
Every Hour of a Hotel Room Has a Price—and a Cost
A hotel room is not simply inventory sold by the night. Every hour between one guest’s departure and the next guest’s arrival has an…
Ideas, knowledge and community for a better future in Hospitality.
BYAlbert BarraHospitality · Strategy · Leadership · Marketing
2 articles available in English.
A hotel room is not simply inventory sold by the night. Every hour between one guest’s departure and the next guest’s arrival has an…
A guest should not have to repeat the same request to Reception, Housekeeping, Maintenance or F&B. I examine the operational cost of repetition and…